At Valentino India, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you use our website [insert website URL] or interact with us.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, contact details, email address, shipping/billing address, payment details, etc.
  • Device Information: IP address, browser type, and browsing behavior on our website.
  • Transaction Data: Order history, payment details (processed securely), and communication history.
  • Cookies & Tracking Data: To enhance user experience and personalize content.

2. How We Use Your Information

We use your data for:

  • Order processing, payment, and delivery.
  • Customer support and responding to queries.
  • Marketing, promotions, and personalized recommendations (with your consent).
  • Website improvement and security monitoring.
  • Compliance with legal obligations.

3. Data Sharing & Third Parties

We do not sell or rent your personal data. However, we may share it with:

  • Payment gateways and banks for order transactions.
  • Logistics partners for order fulfillment.
  • Marketing service providers (with consent).
  • Legal authorities if required by law.

4. Data Protection & Security

We implement strict security measures to protect your data, including:

  • Secure payment gateways and encryption protocols.
  • Restricted access to personal data.
  • Compliance with the Indian IT Act, 2000, and DPDP Act, 2023.

5. Your Rights & Choices

As per Indian data laws, you have the right to:

  • Access & update your personal data.
  • Withdraw consent for marketing communications.
  • Request data deletion (subject to legal requirements).
  • Opt-out of cookies through browser settings.

6. Retention of Data

We retain your information only as long as necessary for legal, business, and contractual purposes.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies.

8. Updates to This Policy

We may update this policy periodically. Any changes will be posted on this page with the updated date.

9. Contact Us

For any privacy-related concerns, please reach out to us at:

Need Help?

If you have any questions or need assistance, feel free to reach out to us. You can drop us an email or give us a call, and we will get back to you within 20-36 hours!

Email: customer.care@valentino.in
Call Us: (+91) 75350 17222